Effective Date: 28/03/2026
At Mak Eye Wears, we are committed to protecting your privacy and ensuring a secure online shopping experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you use our website, we may collect the following information:
a. Personal Information
- Full Name
- Email Address
- Phone Number
- Billing & Shipping Address
b. Payment Information
We do not store your card, UPI, or banking details. All payments are securely processed through trusted third-party payment gateways.
c. Technical Information
- IP Address
- Browser type and device information
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates and provide customer support
- Improve website functionality and user experience
- Detect and prevent fraudulent transactions
- Send promotional offers (only if you opt-in)
3. Payment Security
All transactions on Mak Eye Wears are processed using secure encryption technology via certified payment gateways. Your financial details are handled directly by the payment providers and are never stored on our servers.
4. Sharing of Information
We respect your privacy and do not sell or rent your personal data. Your information may only be shared with:
- Payment gateway providers
- Shipping and delivery partners
- Government or legal authorities when required by law
All third parties are obligated to keep your data secure and confidential.
5. Cookies Policy
Our website uses cookies to:
- Enhance browsing experience
- Remember user preferences
- Analyze website traffic and performance
You can disable cookies through your browser settings if you prefer.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your transactions
- Comply with legal obligations
- Resolve disputes and enforce agreements
7. Your Rights
You have the right to:
- Access your personal information
- Request corrections or updates
- Request deletion of your data
- Opt-out of marketing communications at any time
8. Data Security
We implement strict security measures including:
- SSL encryption
- Secure servers
- Limited access to sensitive data
While we strive to protect your information, no method of online transmission is completely secure.
9. Third-Party Links
Our website may include links to external websites. We are not responsible for their privacy practices or content.
10. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Mak Eye Wears
📧 Email: info@frankopticals.com
📞 Phone: +91-9310474141
📍 Address: Shop No.15, New Gandhi Nagar, Main Market, Ghaziabad, Uttar Pradesh – 201001