Effective Date: 20 August 2026
Welcome to Mak Eyewears. These Terms & Conditions govern your access to and use of www.makeyewears.com, including browsing, enquiries, purchases, and other services available through the website.
By accessing or using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
1. ABOUT MAK EYEWEARS
Mak Eyewears is a premium eyewear brand offering luxury eyewear collections, including products featuring 24K Gold-Plated, 18K Solid Gold, and 925 Sterling Silver materials.
Product descriptions, specifications, images, availability, pricing, and other information displayed on the website may be updated from time to time.
2. PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, photographs, specifications, material information, and other details displayed on the website are accurate.
However, slight variations in colour, texture, finish, dimensions, and appearance may occur due to photography, screen settings, lighting, manufacturing processes, and the natural characteristics of precious materials.
Such variations do not necessarily constitute a manufacturing defect.
3. PRECIOUS MATERIAL PRODUCTS
Certain Mak Eyewears products contain or are made using precious metals.
Customers are advised to carefully review the product description and material specifications before placing an order.
Where applicable, relevant product documentation, certificates, or authenticity information will be provided in accordance with the product and applicable requirements.
4. ORDERS & ACCEPTANCE
Placing an order through the website constitutes an offer to purchase the selected product.
Mak Eyewears reserves the right to accept, reject, cancel, or limit an order where reasonably necessary, including in cases involving:
- Incorrect pricing or product information
- Product unavailability
- Suspected fraudulent activity
- Payment-related issues
- Technical errors
- Verification or compliance requirements
If an order is cancelled by us after payment has been received, the applicable amount will be handled in accordance with our Refund Policy and applicable law.
5. PRICING & PAYMENT
All prices displayed on the website are subject to change without prior notice.
Applicable taxes, shipping charges, duties, or other charges, where applicable, will be communicated during the purchase process.
Payments must be made through the payment methods made available by Mak Eyewears or its authorised payment partners.
6. NO RETURN & NO REFUND
Due to the premium and, in certain collections, precious-metal nature of our products, purchases are generally final and non-returnable/non-refundable, except in circumstances expressly covered by our Return & Refund Policy or where otherwise required by applicable law.
Customers are strongly advised to review the Return & Refund Policy before completing a purchase.
7. UNBOXING & DELIVERY PROTECTION
For premium and precious-metal products, customers are strongly advised to record a continuous, unedited video of the complete unboxing process.
The video should clearly show:
- The sealed package
- Shipping label
- Outer packaging
- Complete opening process
- Product and accessories
- Certificate/documentation, where applicable
This documentation may be required when investigating claims involving transit damage, tampering, missing items, or discrepancies.
Customers should retain all original packaging until the product has been fully inspected.
8. DELIVERY
Mak Eyewears works with third-party logistics and delivery partners to fulfil orders.
Once a shipment has been handed over to the authorised delivery partner, delivery timelines may be affected by circumstances beyond our reasonable control, including weather, transportation delays, strikes, technical issues, or other unforeseen events.
9. PRODUCT CARE
Customers are responsible for appropriately handling and maintaining their eyewear after delivery.
Damage resulting from misuse, accidental impact, improper storage, exposure to chemicals, unauthorised modifications, repairs, or normal wear and tear may not be covered by any applicable warranty or claim.
10. CUSTOM & BESPOKE PRODUCTS
Customised, personalised, or bespoke products may be subject to additional terms communicated before confirmation of the order.
Unless otherwise required by applicable law, customised or bespoke products cannot be cancelled, returned, or refunded once production has commenced.
11. INTELLECTUAL PROPERTY
All content available on the Mak Eyewears website, including logos, brand names, photographs, graphics, designs, text, product images, videos, and other materials, is owned by or licensed to Mak Eyewears unless otherwise stated.
No content may be copied, reproduced, modified, distributed, published, or commercially used without prior written permission.
12. WEBSITE USE
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorised access to our systems
- Introduce malicious software or harmful code
- Misuse website content or intellectual property
- Submit false or misleading information
- Interfere with the security or operation of the website
Mak Eyewears reserves the right to restrict or terminate access where misuse or unlawful activity is identified.
13. THIRD-PARTY SERVICES
The website may use third-party services, including payment gateways, logistics providers, analytics services, hosting providers, and other technology partners.
Mak Eyewears is not responsible for independent acts, omissions, policies, or technical failures of third-party service providers, except to the extent required under applicable law.
14. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Mak Eyewears shall not be liable for indirect, incidental, consequential, or special losses arising from the use of the website or products, except where such limitation is not permitted by law.
Nothing in these Terms & Conditions shall exclude or limit liability that cannot legally be excluded or limited under applicable law.
15. FORCE MAJEURE
Mak Eyewears shall not be responsible for delays or failure to perform obligations caused by circumstances beyond its reasonable control, including natural disasters, fire, flood, war, government restrictions, strikes, transportation disruptions, technical failures, or other force majeure events.
16. CHANGES TO TERMS
Mak Eyewears reserves the right to modify these Terms & Conditions from time to time.
Updated Terms & Conditions will be published on this page with the revised effective date.
Your continued use of the website after changes are published constitutes acceptance of the updated terms, subject to applicable law.
17. GOVERNING LAW
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India, subject to applicable statutory and consumer protection laws.
18. JURISDICTION
Any dispute, claim, or legal proceeding arising out of or relating to these Terms & Conditions, the website, or a transaction with Mak Eyewears shall, subject to applicable law and the jurisdiction of any competent statutory or consumer forum, be subject to the exclusive jurisdiction of the competent courts having jurisdiction in Ghaziabad, Uttar Pradesh, India.
Nothing in this clause shall restrict any mandatory legal right or remedy available to a consumer under applicable law.
19. SEVERABILITY
If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable, that provision shall be modified or removed to the extent necessary, while the remaining provisions shall continue to remain in effect.
20. CONTACT INFORMATION
Mak Eyewears
Website: www.makeyewears.com
Email: support@makeyewears.com
Phone: +91-9310474141
By using www.makeyewears.com or placing an order through the website, you acknowledge that you have read and accepted these Terms & Conditions, subject to your rights under applicable law.
Mak Eyewears — Precious Materials. Exceptional Craftsmanship.
